Cloud Ecosystems: from Art to Science
Being pleasantly surprised by the number of reactions to my previous blog on the need to improve the ecosystem experience when it comes to enablement, I want to share some additional thoughts. Most reactions I received were about my remark on moving from art to science. The difference between art and science in Customer Relationship […]
The Ecosystem Experience Needs Improvement
Expecting partners to come to a monolithic learning platform, or to use point-to-point APIs, is just not good enough in today’s evolving ecosystems. A more standardized ecosystems network approach is required. When I joined Microsoft in 1997 there was an internal awareness campaign telling us that “96% of all our revenue is generated by our […]